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Android version 5.4.20


(@m_anderson)
Member Customer
Joined: 2 years ago
Posts: 1
Topic starter  

I've been having problems with the V5.4.20 app on my Android phone. Sometimes it seemed to hang while ending a recording. Other times it seemed to hang when manipulating the lines I had drawn (moving them around) during playback. On one occasion it recovered after a couple minutes. Other times I I couldn't even end the program and had to restart my phone Trying to recreate the problem, I opened a video file, pressed Play, and then tried to use the >>> button. The progress dot snapped to the end of the progress line, and the screen froze for several minutes, then turned black for a minute or two, then reappeared. And now it works OK!


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(@lvs)
Admin Admin
Joined: 2 years ago
Posts: 37
 
Thank you for informing us!
We have released a new Android Beta version. If you'd like to be involved in upcoming releases, please join our pre-release beta program.
Please kindly send our support "[email protected]" your Google Play email address. 

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(@lester_prieto)
Member
Joined: 7 months ago
Posts: 1
 

Thanks, it looks like you should update the android version and then everything will work fine.


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(@optech)
Member
Joined: 4 months ago
Posts: 1
 

App is working fine.


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(@damdaranesf-com)
Member
Joined: 2 months ago
Posts: 7
 

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take useful information regarding my study and knowledge.


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